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CK LMS: Becoming a manager

Occupying a management post for the first time is naturally an important step in anyone’s career. The various changes it brings are very significant: there’s a change of status and level of responsibility, and a whole new skill set is required. Among other things, management is more about ‘getting things done’ than about ‘doing things’. Taking up the reins of management is a key step, and its success depends above all on how attentive you are to the expectations of the individual people you manage and the team as a whole.

  • Managing people means helping them to generate performance. For a manager, this means creating the right conditions to achieve performance. What are these conditions? In other words, what do staff members expect from their management? This session provides an overview of the main expectations of your staff members in terms of management and how to adopt the right management practice for each expectation.

    What you will learn:

    • What are your staff members' expectations in terms of management?
    • What are the management practices adapted to these expectations?
    • What are the pitfalls to avoid for each of these practices?

    Key points:

    • The 7 fundamental management practices

    Target Audience:

    • Newly-appointed managers, with or without prior experience in team management.

    Duration: 45

    Level: 2

    Type: Session